Managed IT Support & Strategy
Brandon Total Care Managed Services provides business customers with a one stop Fixed Monthy Cost solution for their IT needs, aligning IT strategy with current business requirements and future needs.
Our ethos is - “You manage your business, we’ll manage the technology behind it “.
The Brandon Managed Services team is backed by a strong professional services group who are technology experts. For the customer it means they have access to leading IT infrastructure and database consultants.
Brandon specialise in providing managed services to customers ranging from five or 10 desktop PCs to as many as 100 or 200. Brandon’s offering goes way beyond the traditional service of providing customers with central procurement of IT hardware, software and accessories. Brandon can proactively monitor all the endpoints on a customer’s IT infrastructure, make sure daily tasks, such as security checks, backups and updates to anti-virus and anti-spam, are completed. This reduces the amount of downtime for a customer’s IT network and the need to have support call outs. As part of its service, Brandon provides access to a central IT helpdesk, call logging and reporting portal, remote support when necessary and onsite support when required.
With disaster recovery, anti-virus and anti-spam, patch and update management services, Brandon Consulting’s Total Care package essentially wraps together all the tasks which many small businesses should be doing but might not be, according to sales director Gary Melvin. “We’re giving it to them at a manageable cost and provided by people who know what they’re doing. It’s about budget and trust, and hopefully we can address both.”
The idea is simple:
For a Fixed Monthly Cost Brandon will manage the day to day running of the systems required to keep your business running.
What is included?
ICT Strategy and 3 Year Planning
Central IT helpdesk for all your needs.
Call logging and Reporting portal.
Onsite support as required.
Remote Support as required.
Managed Security, Anti-Virus, Anti-Spam, Patch and update Management.
Central discounted procurement of IT Hardware/Software/Accessories.
Monthly reviews and strategic analysis.
Technical Account Manager.
