Brandon Consulting offers a cost-effective full time unlimited ICT Support package called Total Care.
Our offering provides a complete IT helpdesk and support unit for small to medium companies. We take complete responsibility of your systems and manage all the day to day tasks so you can get back to focusing on your business. Using a proactive approach we will monitor and rectify issues before it causes a problem to the business. Using Brandon Consulting you have one monthly cost and one point of contact for all ICT issues and queries.
What does our Total Care service consist of
- Experienced and Certified ICT Staff
- Fixed Monthly Cost
- Unlimited helpdesk telephone and email support.
- Unlimited telephone support
- Unlimited onsite support.
- Support of third Party provided software
- Unrestricted hardware/software support.
- A dedicated account manager.
- Monthly / Quarterly reviews.
- Guaranteed response times.
- Web Portal for Call Monitoring and Reporting.
- Proactive 24/7 network monitoring service.
- Standard Anti-Virus and Spam Security
- Software and Application Updates.
- Discounted Hardware and Software procurement.
A full time experienced ICT Team.
Brandon Consulting are one of very few companies in Ireland that offer a genuine unlimited onsite and remote IT Support service without exclusions. We have a large team of experienced engineers delivering support and infrastructure solutions for our clients.
Total Remote
Distinct from our Total Care solution, our Total Remote solution offers all remote support for a fixed monthly charge and a charge per hour for onsite work. This offering is designed for smaller organisations that require a professional service at a lower cost.
- Experienced and Certified ICT Staff
- Fixed Monthly Cost for Remote , Onsite is additional at a pre agreeded rate.
- Unlimited helpdesk telephone and email support.
- Unlimited telephone support
- Guaranteed response times for remote support.
- Web Portal for Call Monitoring and Reporting.
- Proactive 24/7 network monitoring service.
Support for the Education sector.
Brandon consulting are the trusted partner for many educational authorities in Ireland. These include Meath, Galway and Wicklow VEC’s. We provide a complete support package that can be tailored to the individual needs of an organisation.
So why use Brandon Consulting?
Brandon Consulting is an established ICT services and solutions company with a strong track record in delivering value and results in the area of IT Support for our customers. As a result of first customer on establishing the business in 1998 is still a customer.
